Omnidesk
Multichannel communication service
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Developed: in 2024
Location:
United Kingdom
About the project
Omnidesk is a platform for communicating with customers through various communication channels. The service is used by large companies such as 2GIS, Cdek, Avito, Skyeng, Tinkoff magazine, Qlean, LitRes: Self-publishing, Travelline, and others. The company approached us with an already developed iOS application that needed updating and refining. We have completed the development of new functionality, screens, and updated the application. Since 2022 to the present, we continue to work tirelessly on the support and improvement of the iOS version of the app. We are proud of our long-term partnership and strive to develop and improve Omnidesk, making it a true assistant for managing customer communications.
Project links
What has been done
Development of new functionality and screens with design
Refinement and update of the existing iOS application for iPhone and iPad
Ongoing IT support
Core libraries updates
Time spent
Implementation Time
Quick project
Quick projects are delivered in a short time, typically within a few months. The simplicity of the tasks and the use of ready-made solutions allow for fast delivery. The main focus is on speed, enabling a quick response to customer needs and market changes. Rapid completion is possible thanks to the use of simple, proven solutions, minimizing development and testing time.
Project budget
Budget
Basic project
Basic projects are more affordable because they only include essential functions to address core tasks, typically limited to a few use-case scenarios. These may involve integrations with one or two systems. The cost savings come from using standard technologies, off-the-shelf solutions, and minimal customization to fit specific needs. Most of the budget goes toward configuring ready-made components and performing basic testing.
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